Refund policy
LeodyMarketTech Return and Refund Policy
Effective Date: 09/06/2025
Last updated: September 12, 2026.
Welcome to LeodyMarketTech! We strive to ensure that our customers are satisfied with their purchases. Please read our return and refund policy carefully to understand your rights and obligations when shopping with us.
1. Digital Products:
• All digital products, including but not limited to gift cards and software products, are non-refundable. Once a digital product is delivered, it is considered final and cannot be returned or exchanged.
2. Physical Products:
• We accept returns or exchanges of physical products only if the item is damaged or defective upon receipt. To qualify for a refund or exchange:
• You must notify us within 7 days of delivery.
• The item must be unused, in its original packaging, and in the same condition that you received it.
• Proof of damage or defect, such as photographs or videos, must be provided to process the return.
• Intentional damage or misuse of products will not qualify for refunds or exchanges. We reserve the right to deny any return or refund that we believe has been tampered with or intentionally damaged.
3. Return Process:
• To initiate a return, please contact our customer service team at contact@leodymarkettech.com with your order number, details of the product, and the reason for return.
• If approved, you will receive further instructions on how to proceed with the return. Return shipping costs are the responsibility of the customer unless the product is confirmed to be defective or damaged upon receipt.
4. Delivery Delays:
• LeodyMarketTech is not responsible for any delivery delays caused by third-party shipping partners or service providers. We strive to ensure timely delivery, but delays due to factors outside our control (e.g., weather, customs, or carrier issues) will not qualify for refunds or compensation.
5. Limitation of Liability:
• LeodyMarketTech is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, including any lost profits, data loss, or business interruption.
• We are not responsible for any damage, loss, or injury caused by improper use, modification, or failure to follow the product’s instructions.
6. Changes to This Policy:
• LeodyMarketTech reserves the right to update or modify this return and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website at https://www.leodymarkettech.com
By purchasing from LeodyMarketTech, you agree to this return and refund policy. For any questions or concerns, please contact our customer service team.
For support, email contact@leodymarkettech.com or call (432) 217-8476
Thank you for shopping with us!